FAQ
Frequently asked questions
We have summarised the answers to the most frequently asked questions here.
Auctions
To participate in the auction, you must register for free on our auction platform. You will receive all further information via email during registration.
Yes, anyone can participate. The auction is accessible to every registered user.
The auctions last approximately 3 hours. However, they vary depending on the scope.
The minimum bid will be announced if necessary.
The buyer's premium is announced in the respective auction information.
Payment & Shipping
The item must be paid for during the specified times (usually Thu from 12:00 – 16:00 and Fri 09:00 – 14:00). Payment on site is possible with a debit card, cash payment is not possible. You are welcome to transfer the amount in advance. Please bring proof of the transfer in this case (digital proof is also acceptable).
No, payment must be made immediately, and the goods will only be issued after payment is received.
We offer shipping of items through our service provider Mail Boxes Etc. Further information can be found on our shipping page<\/a>.
Please refer to the auction information for collection details.
Do you have further questions? We are happy to assist you.
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